Remote Overnight Intake & Case Manager II

NEPSE Trading; United States; Remote; USD 13,000 - 14,000; Full time

Job summary

Job Duck is seeking an Overnight Intake Specialist to join a dedicated overnight team. You will guide potential clients through intake, collect critical information, maintain case records, and support case management during non-peak hours. Strong organization and independent work style are essential.

Remote role for US-based opportunities; candidate should be reliable, with excellent communication and attention to detail to ensure smooth operations overnight.

Qualifications

• Reliable
• Strong customer service skills
• Professional phone etiquette
• Sales background preferred
• Quality assurance
• English proficient
• Communication skills written/verbal
• Organized
• Attention to detail

Responsibilities

• Conduct intake interviews and gather detailed information from potential clients
• Support the progression of cases by maintaining organized records
• Receive, review, and organize client documentation
• Request, track, and follow up on medical records
• Assist with case management tasks during non peak periods

Job description

Job Duck is seeking an Overnight Intake Specialist to join a dedicated overnight team. You will guide potential clients through intake, collect critical information, maintain case records, and support case management during non-peak hours. Strong organization and independent work style are essential.

Remote role for US-based opportunities; candidate should be reliable, with excellent communication and attention to detail to ensure smooth operations overnight.