Remote Overnight Crisis Call Specialist (Maine)

The Opportunity Alliance; Maine; Remote; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Generous PTO accrual

9 paid holidays per year

Excellent medical benefits

Dental and Vision insurance

Life insurance

403(b) retirement with company match

Tuition Reimbursement

PSLF program eligibility

Zusammenfassung

The Opportunity Alliance is hiring Full-Time Crisis Call Specialists for the Maine Crisis Line. This remote position in Maine offers 40 hours per week, overnight (8:30pm–7:00am, Sat–Tue). Base pay is $23 per hour with a $4 overnight differential for hours 10pm–8am.

Training will certify you as MHRT-CSP and orientation is in South Portland. Ideal candidates have an Associate Degree and crisis or mental health experience, plus strong communication skills to engage callers with empathy and

Qualifikationen

• Associate degree required.
• MHRT-CSP certification required within 30 days of employment.
• Strong communication skills and ability to stay calm during crises.
• Experience in call centers or customer service is a plus.

Aufgaben

• Work with callers to assess problems and psychosocial stressors.
• Complete risk assessments to ensure safety of callers.
• Use documentation systems to support monitoring and records.
• Progress toward performance measures.
• Collaborate with Crisis Response Services across districts.

Kenntnisse

Crisis call handling

Excellent communication

Calm under pressure

Team collaboration

Documentation skills

Ausbildung

MHRT-CSP certification

Associate Degree

Tools

Documentation software

Jobbeschreibung

The Opportunity Alliance is hiring Full-Time Crisis Call Specialists for the Maine Crisis Line. This remote position in Maine offers 40 hours per week, overnight (8:30pm–7:00am, Sat–Tue). Base pay is $23 per hour with a $4 overnight differential for hours 10pm–8am.

Training will certify you as MHRT-CSP and orientation is in South Portland. Ideal candidates have an Associate Degree and crisis or mental health experience, plus strong communication skills to engage callers with empathy and