Maine Crisis Line Specialist — Remote Support Pro

The Opportunity Alliance; Maine; Remote; USD 46,000 - 52,000; Full time

Benefits offered by this job

Generous paid time off

Medical and dental benefits

Tuition reimbursement

403(b) retirement plan

Flexible remote working options

Job summary

An organization focused on community support is seeking a full-time Crisis Support Specialist to join the Maine Crisis Line team. This role involves assisting individuals and families during a mental health crisis through remote communication. Required qualifications include an Associate's degree and strong communication skills, with the ability to engage callers empathetically. Training will be provided to ensure effective crisis management. Join us to make a meaningful impact in the lives of others.

Qualifications

• Must have excellent communication skills for crisis support.
• Ability to complete risk assessments and develop stabilization plans.
• One year of relevant experience is preferred.

Responsibilities

• Build rapport with callers seeking help with empathy.
• Complete risk assessments for caller safety and well-being.
• Develop crisis stabilization plans with clinical support.

Skills

Excellent communication skills

Empathy

Ability to remain calm under stress

Education

Associate's degree

Tools

Documentation software

Job description

An organization focused on community support is seeking a full-time Crisis Support Specialist to join the Maine Crisis Line team. This role involves assisting individuals and families during a mental health crisis through remote communication. Required qualifications include an Associate's degree and strong communication skills, with the ability to engage callers empathetically. Training will be provided to ensure effective crisis management. Join us to make a meaningful impact in the lives of others.