Remote Outbound Tele-Sales Agent (Bilingual EN/ES)

Humana; Clifton (TX); Remote; USD 45.000 - 61.000; Vollzeit

Benefits dieser Stelle

Bonus eligibility

Zusammenfassung

Humana is seeking an Outbound Tele Sales Agent for a remote role in Texas. You will engage members via outbound calls to schedule virtual appointments with healthcare providers, promoting the value of virtual care. Bilingual English/Spanish and telephonic sales experience are required.

Responsibilities include maintaining CRM records, addressing member questions, and ensuring compliance with regulations. Occasional travel to Humana offices may be needed for training.

Qualifikationen

• Bachelor's degree required.
• Telephonic sales experience (inbound/outbound) required.
• Bilingual in English and Spanish with full proficiency.

Aufgaben

• Engage with members via outbound calls to schedule virtual appointments.
• Promote and schedule virtual appointments with healthcare providers.
• Maintain detailed CRM records of member responses and appointments.
• Address questions or concerns about virtual services with accuracy.
• Ensure compliance with regulatory requirements and complete inquiries efficiently.

Kenntnisse

Telephonic sales

Bilingual English/Spanish

Ausbildung

Bachelor's degree

Tools

CRM system

Jobbeschreibung

Humana is seeking an Outbound Tele Sales Agent for a remote role in Texas. You will engage members via outbound calls to schedule virtual appointments with healthcare providers, promoting the value of virtual care. Bilingual English/Spanish and telephonic sales experience are required.

Responsibilities include maintaining CRM records, addressing member questions, and ensuring compliance with regulations. Occasional travel to Humana offices may be needed for training.