Remote Outbound Sales Representative

MCI; Fort Campbell (TN); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in the Business Process Outsourcing sector is looking for customer service representatives. The role involves making outbound calls, providing excellent customer service, and accurately documenting orders. Candidates must possess strong communication and organizational skills, along with a high school diploma. Career growth and comprehensive benefits are offered, making this an excellent opportunity for individuals seeking a dynamic work environment.

Benefits

Competitive compensation

Cash bonuses and prizes

Comprehensive health benefits

Paid Time Off and paid holidays

Significant opportunities for career growth

Engaging work environment

Industry-leading training program

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Make outbound calls to prospective customers and upsell products and services.
• Provide excellent customer service while resolving support issues.
• Accurately document and process customer orders.

Skills

Organizational skills

Written communication

Oral communication

Typing skills

Microsoft Office Suite knowledge

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation with opportunities for cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Paid Time Off and paid holidays to ensure work-life balance
- Significant opportunities for career growth and internal promotions
- Engaging work environment with a focus on teamwork and collaboration
- Industry-leading training program to help you thrive and grow in your career

What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers and upsell products and services
- Provide excellent customer service while resolving support issues
- Accurately document and process customer orders in relevant systems
- Utilize knowledge and training to answer customer inquiries effectively
- Attend meetings and training sessions to stay updated on products and processes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or related fields within a contact center environment
- Previous state or federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #SalesOpportunities

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