Remote Outbound Sales Representative

MCI; Texas; Remote; USD 30,000 - 40,000; Full time

Job summary

MCI, a leader in Business Process Outsourcing, is seeking enthusiastic individuals for customer service roles. In this position, you'll handle inbound and outbound customer interactions, upsell products, and ensure accurate order documentation. Enjoy competitive pay, comprehensive benefits, and a supportive team culture, with opportunities for career advancement.

Benefits

Competitive compensation

Comprehensive health benefits

Paid Time Off

Paid training

Opportunities for career growth

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Make outbound calls to prospective customers to upsell products and services.
• Document and process customer orders accurately.
• Resolve customer issues by coordinating with other departments.

Skills

Organizational skills

Written communication

Oral communication

Typing accuracy

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation based on experience with opportunities for bonuses and prizes.
- Comprehensive health benefits available for full-time employees after 90 days.
- Paid Time Off and holidays to help maintain work-life balance.
- Opportunities for career growth and advancement within the organization.
- Fun, engaging work environment with a supportive team culture.
- Paid training provided to enhance your skills while earning a paycheck.

What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers to upsell existing products and services.
- Handle inbound and outbound contacts in a courteous and professional manner.
- Accurately document and process customer orders in the relevant systems.
- Resolve customer issues by understanding their needs and coordinating with other departments.
- Attend meetings and training sessions to stay updated on program knowledge and processes.

What is Required (Qualifications):
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately (20+ words a minute).
- Basic knowledge of Microsoft Office Suite and understanding of the Windows operating system.

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or inside sales in a contact center environment.
- State or Federal work experience.

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #PaidTraining #CompetitiveBenefits

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