Remote Outbound Sales Representative

MCI; Columbus (GA); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in Business Process Outsourcing (BPO) is looking for Customer Service Representatives to join their team in Columbus, Georgia. This opportunity offers a dynamic work environment with competitive compensation based on experience, including bonuses, health benefits, and paid time off. Candidates should have strong communication skills, a high school diploma, and an eagerness to grow in a customer-focused role.

Benefits

Comprehensive health benefits

Paid Time Off

Opportunities for cash bonuses

Career advancement opportunities

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words per minute).

Responsibilities

• Make outbound calls to prospective customers to upsell products and services.
• Document and process customer orders accurately in appropriate systems.
• Resolve customer issues and provide accurate information.

Skills

Organizational skills

Written communication

Oral communication

Typing accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Starting compensation based on experience, with opportunities for cash bonuses and prizes
- Comprehensive health benefits available after 90 days for full-time employees
- Paid Time Off and paid holidays to support work-life balance
- Significant opportunities for career advancement and growth within the organization
- Fun, engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers to upsell products and services while providing excellent customer service
- Handle inbound and outbound contacts in a courteous and professional manner
- Resolve customer issues and provide accurate information based on training and knowledge base
- Document and process customer orders accurately in appropriate systems
- Attend meetings and training to stay updated on program knowledge and changes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and understanding of Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #SalesOpportunities

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