Remote Outbound Sales Representative

MCI; Fort Bragg (NC); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in Business Process Outsourcing is seeking candidates for customer service roles in Fort Bragg, NC. The position involves making outbound calls to upsell products and provide exceptional service. Candidates will enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in a fun work environment.

Benefits

Competitive compensation based on experience

Opportunities to earn cash bonuses and prizes

Comprehensive health benefits available after 90 days

Paid Time Off and paid holidays

Focus on internal promotions and career growth

Fun and engaging work environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills are essential.
• Ability to type swiftly and accurately (20+ words per minute) required.

Responsibilities

• Make outbound calls to prospective customers and upsell products and services.
• Provide exceptional customer service while resolving customer issues.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Basic Microsoft Office knowledge

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation based on experience
- Opportunities to earn cash bonuses and prizes through contests
- Comprehensive health benefits available after 90 days of employment
- Paid Time Off and paid holidays to support work-life balance
- Focus on internal promotions and career growth opportunities
- Fun and engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers and upsell products and services
- Provide exceptional customer service while resolving customer issues
- Document and process customer orders accurately in relevant systems
- Attend training sessions and meetings to stay updated on products and services
- Follow scripts, policies, and procedures while ensuring compliance with confidentiality requirements

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or sales in a contact center environment
- Previous state or federal work experience

#BusinessProcessOutsourcing #CustomerService #SalesOpportunity #CareerGrowth #CompetitiveBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.