Remote Order Confirmation Specialist

Hrstalentsolutions; Milwaukee (WI); Remote; USD 39,000 - 50,000; Full time

Job summary

Hrstalentsolutions is seeking an Order Confirmation Assistant for a remote, flexible role. The position focuses on verifying orders, confirming details with customers, and sending approved confirmations to ensure accuracy and clear communication.

You will locate orders by reference or customer data, compare items and quantities, check delivery information, and record communications in the customer history. This entry-level role emphasizes reliability and straightforward written responses.

Qualifications

• Basic computer skills and comfort with online forms.
• Care with names, numbers, and quantities.
• Experience in order processing or customer service is helpful but not required.
• Beginners can learn the role with training.

Responsibilities

• Find the order using its reference number or customer details.
• Compare the recorded items and quantities with the submission.
• Check the available delivery or collection information.
• Identify missing or conflicting details before confirming.
• Send approved confirmation wording through the assigned channel.
• Record the communication in the customer history.
• Refer requests for changes outside the routine process.

Skills

Basic computer skills

Attention to detail

Strong written communication

Customer service experience

Job description

Hrstalentsolutions is seeking an Order Confirmation Assistant for a remote, flexible role. The position focuses on verifying orders, confirming details with customers, and sending approved confirmations to ensure accuracy and clear communication.

You will locate orders by reference or customer data, compare items and quantities, check delivery information, and record communications in the customer history. This entry-level role emphasizes reliability and straightforward written responses.