Remote Options Counselor for Veterans & Caregivers

Senior Services of Southeastern Virginia; North Carolina; Hybrid; USD 55,000 - 70,000; Full time

Job summary

Senior Services of Southeastern Virginia is seeking an VDC Options Counselor to provide person-centered guidance to veterans and caregivers as they make informed decisions about home-based care. The role includes assessing needs, identifying services, and developing individualized care and spending plans, with ongoing support and field visits.

Responsibilities include conducting assessments, coordinating with providers, monitoring spending, and maintaining records while traveling to veterans

Qualifications

• Bachelor’s degree in social work or related field, or two years of community-based experience.
• Knowledge of aging, disability, veteran, Medicaid/Medicare benefit systems preferred.
• Strong ability to research and connect individuals with community resources.
• Excellent listening, interviewing, assessment, communication, and relationship-building skills.
• Ability to empower veterans and caregivers with a person-centered approach.

Responsibilities

• Complete initial assessments and required documentation.
• Identify needs and appropriate services with veterans and caregivers.
• Develop and monitor individualized care and spending plans.
• Explain responsibilities and available services to participants.
• Provide guidance, training, and ongoing support.
• Conduct monthly, quarterly, semi-annual, and annual participant contacts.
• Follow up on referrals and ensure services are implemented.
• Maintain confidential participant records in electronic databases.

Skills

Listening

Communication

Assessment

Relationship-building

Time-management

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Web-based systems

Job description

Senior Services of Southeastern Virginia is seeking an VDC Options Counselor to provide person-centered guidance to veterans and caregivers as they make informed decisions about home-based care. The role includes assessing needs, identifying services, and developing individualized care and spending plans, with ongoing support and field visits.

Responsibilities include conducting assessments, coordinating with providers, monitoring spending, and maintaining records while traveling to veterans