Remote Ops Excellence Leader: Tool & Inventory Strategy

Lifelancer; United States; A distancia; USD 64.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Competitive compensation

Descripción de la vacante

Lifelancer is seeking an Operational Excellence Leader to guide the Canadian Service Tools and Operational Supplies programs while ensuring Field Service teams have the tools, equipment, and support needed to deliver safe, efficient customer service. This remote, full-time role emphasizes budgeting, supplier management, lifecycle control, and robust performance metrics.

The role collaborates with Engineering, Quality, Sourcing and regional/global partners to translate requirements into

Formación

• Bachelor’s degree or equivalent professional experience.
• 5+ years of operational or field experience.
• Experience in service operations, operational excellence, field service, supply chain, asset or tool management, or similar.
• Experience leading cross-functional initiatives in a matrixed organization.
• Experience with operational performance management, metrics, problem solving, and continuous improvement.
• Experience with quality, compliance, audits or CAPA processes.
• Ability to manage budgets, suppliers, priorities and escalations.

Responsabilidades

• Lead the Canadian Service Tools and Operational Supplies programs, ensuring tool availability, procurement, calibration, repair, field support, inventory and lifecycle requirements.
• Manage the $1.25M+ annual Service Tools budget and align with leadership.
• Coordinate with Engineering, Sourcing, Supplier Quality and other teams to resolve tool availability, obsolescence and procurement issues.
• Provide governance for catalogs, inventory workflows and data.
• Drive DMS readiness, dashboards and data quality; support ServiceMax readiness and related processes.
• Support quality initiatives and CAPA activities; drive continuous improvement across the service organization.

Conocimientos

Analytical skills

Project management

Cross-functional collaboration

Communication

Educación

Bachelor’s degree or equivalent in Business, Operations, Supply Chain, Engineering, Finance

Herramientas

ServiceMax

Dashboard/BI tools

Descripción del empleo

Lifelancer is seeking an Operational Excellence Leader to guide the Canadian Service Tools and Operational Supplies programs while ensuring Field Service teams have the tools, equipment, and support needed to deliver safe, efficient customer service. This remote, full-time role emphasizes budgeting, supplier management, lifecycle control, and robust performance metrics.

The role collaborates with Engineering, Quality, Sourcing and regional/global partners to translate requirements into