Remote Ops & Customer Support Specialist (Logistics)

Huzzle; United States; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully remote role

Flexible work environment

Growing logistics company

Job summary

Huzzle is hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations.

If you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity.

Qualifications

• Proven experience in the logistics, transport, or supply chain industry.
• Strong phone and email communication skills in a customer-facing role.
• Experience with booking systems and schedule management.
• High attention to detail with strong data entry and record-keeping abilities.
• Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar).
• Excellent organizational and multitasking skills.
• Ability to work independently in a remote environment.

Responsibilities

• Manage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses.
• Handle booking and scheduling of transport services, ensuring accuracy and efficiency.
• Maintain accurate data entry and record-keeping across internal systems.
• Coordinate daily logistics operations, ensuring timely updates and issue resolution.
• Provide administrative support, including document management and reporting.
• Collaborate with internal teams to streamline workflows and improve service delivery.

Skills

Customer communication

Independent worker

Organization

Attention to detail

Tools

Google Workspace

Job description

Huzzle is hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations.

If you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity.