Technical Customer Service & Operations Clerk

LHH; United States; On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K plan

Paid Sick Leave

Job summary

LHH is seeking a detail-oriented professional for a remote role in customer operations. This position involves handling customer requests, coordinating service activities, and managing orders while ensuring accuracy and customer satisfaction.

The ideal candidate has a background in customer support or operations, is comfortable juggling multiple tasks, and has excellent communication skills. This contract-to-hire opportunity offers competitive pay and benefits.

Qualifications

• Background in customer support, operations, or call center environments.
• Exposure to inventory, logistics, or service-related workflows.
• Proficiency with standard business tools like Outlook, Excel, and Word.

Responsibilities

• Serve as a primary point of contact for incoming customer requests.
• Coordinate service activities and schedule resources.
• Enter and manage orders and service requests with accuracy.
• Monitor order and shipment progress to ensure timely delivery.

Skills

Customer support background

Strong communication skills

Detail-oriented

Ability to manage multiple priorities

Proficiency with Outlook, Excel, Word

Job description

LHH is seeking a detail-oriented professional for a remote role in customer operations. This position involves handling customer requests, coordinating service activities, and managing orders while ensuring accuracy and customer satisfaction.

The ideal candidate has a background in customer support or operations, is comfortable juggling multiple tasks, and has excellent communication skills. This contract-to-hire opportunity offers competitive pay and benefits.