Remote Logistics Coordinator: Customer Service & Ops

Compunnel Inc.; United States; Remote; USD 26,174 - 27,552; Full time

Job summary

A leading logistics firm is looking for an entry-level coordination professional. This fully remote role requires strong organizational and communication skills, with responsibilities involving direct interaction with delivery drivers and internal teams to enhance process efficiency. Candidates should have a Bachelor’s degree or equivalent experience, and proficiency in Google Sheets and G-Suite is essential. Flexible weekend availability is required.

Qualifications

• 2+ years project coordination experience (technology or grocery/convenience).
• Above average tech fluency.

Responsibilities

• Proactively reach out to delivery drivers to set expectations and instructions.
• Train and re-educate drivers on compliance.
• Address delivery issues with urgency and empathy.
• Analyze and interpret delivery data to identify trends.
• Execute workflows to meet SLAs.
• Collaborate with internal teams to improve processes.

Skills

Organizational skills

Communication skills

Problem-solving skills

Typing speed 40+ WPM

Tech fluency

Education

Bachelor’s degree or equivalent work experience

Tools

Google Sheets

G-Suite

Salesforce

Atlassian

Slack

Job description

A leading logistics firm is looking for an entry-level coordination professional. This fully remote role requires strong organizational and communication skills, with responsibilities involving direct interaction with delivery drivers and internal teams to enhance process efficiency. Candidates should have a Bachelor’s degree or equivalent experience, and proficiency in Google Sheets and G-Suite is essential. Flexible weekend availability is required.