Remote Operations Technician: Compliance & SLA Support

Verra Mobility; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Verra Mobility in the United States seeks an IT Operations professional to support remote systems, ensure policy compliance, and report on downtime and KPIs.

The ideal candidate will have a Bachelor's in IT or equivalent experience, be proficient in PowerShell/Python/Visual Basic, and understand network troubleshooting and data management. This role emphasizes ownership, collaboration, and delivering reliable remote support across the US and Canada.

Qualifications

• Bachelor's degree in IT or equivalent experience.
• Experience with scripting languages (PowerShell, Python, or Visual Basic).
• Knowledge of network and remote system troubleshooting and data management.

Responsibilities

• Ensure compliance with company policies and regulatory requirements.
• Coordinate with VCC Support teams for remote technical support and downtime reporting.
• Maintain accurate records and adhere to SLAs and KPIs.

Skills

Remote troubleshooting

PowerShell

Python

Visual Basic

Network troubleshooting

Data management

Education

Bachelor's degree in IT or equivalent

Tools

PowerShell

Python

Visual Basic

Job description

Verra Mobility in the United States seeks an IT Operations professional to support remote systems, ensure policy compliance, and report on downtime and KPIs.

The ideal candidate will have a Bachelor's in IT or equivalent experience, be proficient in PowerShell/Python/Visual Basic, and understand network troubleshooting and data management. This role emphasizes ownership, collaboration, and delivering reliable remote support across the US and Canada.