Senior Operations Technician (Fully Remote)

Verra Mobility; United States; Remote; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Verra Mobility in the United States seeks an IT Operations professional to support remote systems, ensure policy compliance, and report on downtime and KPIs.

The ideal candidate will have a Bachelor's in IT or equivalent experience, be proficient in PowerShell/Python/Visual Basic, and understand network troubleshooting and data management. This role emphasizes ownership, collaboration, and delivering reliable remote support across the US and Canada.

Qualifikationen

• Bachelor's degree in IT or equivalent experience.
• Experience with scripting languages (PowerShell, Python, or Visual Basic).
• Knowledge of network and remote system troubleshooting and data management.

Aufgaben

• Ensure compliance with company policies and regulatory requirements.
• Coordinate with VCC Support teams for remote technical support and downtime reporting.
• Maintain accurate records and adhere to SLAs and KPIs.

Kenntnisse

Remote troubleshooting

PowerShell

Python

Visual Basic

Network troubleshooting

Data management

Ausbildung

Bachelor's degree in IT or equivalent

Tools

PowerShell

Python

Visual Basic

Jobbeschreibung

• Ensure compliance with company policies and regulatory requirements.
• Coordinate with VCC Support teams for remote technical support and downtime reporting.
• Maintain accurate records and adhere to SLAs and KPIs.

Qualifications:

• Bachelor's degree in IT or equivalent experience in operations and remote troubleshooting.
• Experience with scripting languages such as PowerShell, Python, or Visual Basic.
• Knowledge of network and remote system troubleshooting and data management.

Values:

• Align with Verra Mobility core values: Own It, Do What's Right, Choose Courage Over Comfort, Win Together.

Verra Mobility provides remote monitoring and technical support for roadside network devices across the United States and Canada. The company values high performance, integrity, and teamwork, fostering a culture of ownership and doing what's right.