Remote Operations Team Leader

Kochar Tech; United States; Remote; USD 5,000 - 6,000; Full time

Job summary

Kochar Tech is seeking a Team Leader – Operations to oversee a team of 15-20 members. This role involves managing daily operations, driving key performance indicators, and ensuring exceptional service metrics.

The ideal candidate will have a Bachelor’s degree and the ability to motivate the team towards achieving organizational objectives. Strong leadership and communication skills are essential for success in this position, which offers a chance to work remotely.

Qualifications

• Experience in managing teams to ensure performance metrics.
• Ability to oversee daily operations and drive results.
• Strong communication and motivational skills.

Responsibilities

• Screen and oversee normal AHT, shrinkage, and CSat measurements.
• Manage a team of 15-20 partners.
• Create and execute plans to achieve targets.

Education

Bachelor Degree

Job description

Kochar Tech is seeking a Team Leader – Operations to oversee a team of 15-20 members. This role involves managing daily operations, driving key performance indicators, and ensuring exceptional service metrics.

The ideal candidate will have a Bachelor’s degree and the ability to motivate the team towards achieving organizational objectives. Strong leadership and communication skills are essential for success in this position, which offers a chance to work remotely.