Robot TeleOperator Team Lead

FS Studio; San Francisco (CA); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

A leading robotics company in San Francisco seeks a Robot Teleoperations Team Lead to oversee a team managing real-time control of robotic systems. The role demands experience in technical operations within high-availability environments, focusing on system uptime and task accuracy. The successful candidate will lead, mentor teleoperators, and collaborate with engineering teams to enhance workflows and interfaces. This position is crucial for ensuring safe execution of robot-assisted tasks.

Formación

• 3+ years of experience in technical operations, robotics, teleoperation, or real-time systems management.
• 1+ year in a supervisory or team lead capacity.

Responsabilidades

• Oversee real-time teleoperation of robotic platforms.
• Ensure adherence to operational thresholds for uptime and latency.
• Monitor telemetry feeds and resolve anomalies.
• Act as escalation lead for system issues.
• Supervise teleoperators in safety compliance and best practices.
• Maintain operational logs and documentation.
• Collaborate with engineering for workflow improvements.

Conocimientos

Technical operations leadership

Real-time systems management

Robotics expertise

Incident management

Remote control systems

Herramientas

Joystick/gamepad systems

Live monitoring tools

Ticketing systems

Descripción del empleo

We are seeking a Robot Teleoperations Team Lead to supervise a team responsible for real-time remote control and monitoring of robotic systems. This role combines frontline operational leadership with technical oversight to ensure high system uptime, task accuracy, latency management, and safe execution of robot-assisted workflows.

The ideal candidate has experience leading technical operations teams in high-availability environments and is comfortable working at the intersection of robotics, live systems monitoring, and human-in-the-loop control.

Key Responsibilities

• Oversee real-time teleoperation of robotic platforms via remote consoles, controller interfaces, and multi-monitor systems.
• Ensure consistent adherence to operational thresholds for uptime, latency response, precision control, and task completion rates.
• Monitor live telemetry feeds, camera streams, and system alerts to proactively identify and resolve anomalies.
• Act as escalation lead for hardware, software, connectivity, or control-system issues.
• Supervise and mentor teleoperators in best practices for precision control, situational awareness, and safety compliance.
• Maintain detailed operational logs and audit-ready documentation.
• Collaborate with engineering and product teams to improve teleoperation interfaces, alerting systems, and workflow efficiency.
• Support integration of new robotic platforms, firmware updates, and teleoperation software releases.

Required Qualifications

• 3+ years of experience in technical operations, robotics, teleoperation, or real-time systems management.
• 1+ year in a supervisory or team lead capacity.

Experience working with:

• Remote control interfaces or joystick/gamepad systems
• Multi-camera video feeds and live monitoring tools
• Incident management or ticketing systems
• Strong understanding of real-time system constraints (latency, bandwidth, reliability).
• Demonstrated ability to lead in high-availability (24/7 or shift-based) environments.