Remote Operations Team Lead: Process, Training & Projects

First American; Sandy Springs (GA); Remote; USD 37,029 - 49,345; Full time

Benefits offered by this job

Comprehensive benefits package

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

A leading service provider in Sandy Springs, GA, is seeking an Operations Lead to manage a team focused on project outcomes and workflow management. This position requires strong leadership and communication skills, as well as the ability to train staff and resolve operational issues. Ideal candidates should have a high school diploma and 2-4 years of related experience. A comprehensive benefits package, including medical and 401k, is offered.

Qualifications

• 2-4 years of related experience is preferred.

Responsibilities

• Lead a team with responsibility for tactical and project outcomes.
• Provide leadership and training for Operations staff.
• Coordinate supervisor coverage on open desks.
• Adjust errors and resolve complaints.

Skills

Communication skills

Leadership skills

Basic Math skills

Reasoning skills

Advanced computer software skills

Education

High School diploma or equivalent

Job description

A leading service provider in Sandy Springs, GA, is seeking an Operations Lead to manage a team focused on project outcomes and workflow management. This position requires strong leadership and communication skills, as well as the ability to train staff and resolve operational issues. Ideal candidates should have a high school diploma and 2-4 years of related experience. A comprehensive benefits package, including medical and 401k, is offered.