Senior People & Operations Leader – Client Service

OpenArc Corporate Advisory; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Performance incentives

Dental and vision coverage

Life insurance

Generous PTO

Paid holidays

Job summary

A leading financial services company situated in Atlanta is looking for a Senior People & Operations Manager. This role involves overseeing client services, managing significant teams, and leading HR initiatives. Candidates should possess strong operational management and people leadership skills, with a minimum of 8-10 years of relevant experience. The position is in-office and offers competitive compensation along with various benefits, highlighting a collaborative work culture focused on employee growth.

Qualifications

• 8-10+ years of experience in financial services client operations.
• Experience managing teams of 30+ employees.
• Proven HR leadership experience.

Responsibilities

• Manage client service operations and employee relations matters.
• Lead hiring, onboarding, and training of team members.
• Analyze operational data to improve service.

Skills

People leadership

Employee relations

Operational management

Problem-solving skills

Effective communication

Education

Bachelor’s degree or equivalent experience

Advanced HR certification (SHRM-SCP/SPHR) or MBA

Job description

A leading financial services company situated in Atlanta is looking for a Senior People & Operations Manager. This role involves overseeing client services, managing significant teams, and leading HR initiatives. Candidates should possess strong operational management and people leadership skills, with a minimum of 8-10 years of relevant experience. The position is in-office and offers competitive compensation along with various benefits, highlighting a collaborative work culture focused on employee growth.