Remote Operations Support Specialist - Phoenix Area

29th Street Capital; Phoenix (AZ); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid vacation days

Sick days

Holidays

Medical insurance

Health Savings Account

Short term disability

Life insurance

Pet insurance

401K

Job summary

29th Street Property Management is seeking an Operations Support Specialist to work remotely from the Phoenix area, traveling to properties as needed. You will partner with Regional Managers and site teams to stabilize operations, coach staff, and implement company standards across the portfolio.

The role focuses on hands-on operational support, training, and process improvement to drive performance improvements across communities.

Qualifications

• Significant experience managing conventional multifamily communities.
• Strong leasing, resident relations, financial performance, and maintenance operations knowledge.
• Demonstrated ability to coach, mentor, and develop site teams.
• Willingness to travel and work on-site as needed.

Responsibilities

• Provide hands-on site-level operational support to communities.
• Backfill regional roles during staffing gaps.
• Deliver in-person coaching and training on processes, leasing, and resident experience.
• Identify operational inefficiencies and drive improvement initiatives.
• Collaborate with cross-functional teams to resolve issues.

Skills

Multifamily ops leadership

Coaching & training

Operational reporting

Communication

Tools

Entrata

Microsoft Office

Job description

29th Street Property Management is seeking an Operations Support Specialist to work remotely from the Phoenix area, traveling to properties as needed. You will partner with Regional Managers and site teams to stabilize operations, coach staff, and implement company standards across the portfolio.

The role focuses on hands-on operational support, training, and process improvement to drive performance improvements across communities.