Remote Operations Supervisor, Commercial Lines

Insurance Office of America; Deltona (FL); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Job summary

The Insurance Office of America is seeking an Operations Supervisor for their Commercial Lines division. This role is pivotal for overseeing Account Management staff, ensuring compliance with processes, and maintaining service excellence.

Candidates should have over 5 years of experience in the industry and possess strong analytical, problem-solving, and customer service skills. In addition to leading the team, responsibilities include managing a book of business, supporting staff development,

Qualifications

• 5+ years of industry experience.
• Required active licensing for the role.
• Knowledge of insurance brokerage and client needs.

Responsibilities

• Monitor productivity, efficiency, and service standards.
• Manage client relationships and support service needs.
• Develop future branch operations leaders.

Skills

Analytical skills

Customer service

Communication skills

Multitasking

Organizational skills

Proficiency in MS Office

Education

High School Diploma or equivalent

Job description

The Insurance Office of America is seeking an Operations Supervisor for their Commercial Lines division. This role is pivotal for overseeing Account Management staff, ensuring compliance with processes, and maintaining service excellence.

Candidates should have over 5 years of experience in the industry and possess strong analytical, problem-solving, and customer service skills. In addition to leading the team, responsibilities include managing a book of business, supporting staff development,