Remote Operations Supervisor - Commercial Lines

SupportFinity™; Albuquerque (NM); Remote; USD 105,000 - 125,000; Full time

Benefits offered by this job

Competitive salaries and bonus potential

Company-paid health insurance

401K with employer match

Job summary

SupportFinity™ is seeking an Operations Supervisor for Commercial Insurance, with a focus on managing Account Management staff. This remote role requires expertise in insurance brokerage and strong leadership skills. Responsibilities include overseeing staff performance, ensuring compliance, and managing a book of business.

The ideal candidate has over 5 years of industry experience and excels in customer service and communication. The position offers competitive salary, health insurance, and a commitment to professional growth.

Qualifications

• 5+ years of industry experience or 7+ years in sales, marketing, or relationship management.
• Required active licensing and professional designations preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Monitor productivity, efficiency, quality, and service standards.
• Lead Account Management staff and provide coaching and guidance.
• Manage an assigned book of business and client relationships.

Skills

5+ years of industry experience

Knowledge of insurance brokerage

Customer service skills

Analytical and problem-solving skills

Proficiency in MS Office

Education

High School Diploma (or equivalent)

Job description

SupportFinity™ is seeking an Operations Supervisor for Commercial Insurance, with a focus on managing Account Management staff. This remote role requires expertise in insurance brokerage and strong leadership skills. Responsibilities include overseeing staff performance, ensuring compliance, and managing a book of business.

The ideal candidate has over 5 years of industry experience and excels in customer service and communication. The position offers competitive salary, health insurance, and a commitment to professional growth.