Remote Operations Strategy Associate — Data-Driven

Lever, Inc.; Town of Italy (NY); On-site; EUR 44,000 - 71,000; Full time

Benefits offered by this job

Fully remote work model

High-impact initiatives

Exposure to AI and automation

Cross-functional collaboration across

Career growth opportunities

Job summary

Lever, Inc. is seeking an Operations Strategy Associate in Italy to drive data-driven improvements across Operations, Product, Engineering, and Customer Success. You will analyze data, design scalable workflows, and lead cross-functional initiatives with initiative, curiosity, and a hands-on mindset.

This role offers exposure to analytics, automation, and strategic projects in a fast-paced startup environment, with ownership potential over projects and teams as priorities evolve.

Qualifications

• 2+ years of professional or internship experience in Strategy, Business Operations, Product Operations, Program Management, Consulting, Business Analytics, or similar cross-functional environment.
• Proven ability to solve operational problems through process improvement, workflow design, automation, or scalable systems.
• Strong data analysis capabilities with hands-on experience using SQL, Python, or comparable analytical tools.
• Ability to manage multiple priorities effectively in ambiguous, fast-moving environments.
• Strong written and verbal communication skills with the ability to simplify complex topics and align stakeholders across teams.
• Hands-on, investigative mindset, comfortable testing products, reviewing workflows, and validating assumptions directly.

Responsibilities

• Analyze operational data to identify trends, bottlenecks, inefficiencies, and opportunities for improvement.
• Build dashboards, reports, analytical models, and other tools to support informed business decisions.
• Research, evaluate, and implement technologies such as AI, automation tools, and internal platforms to improve operational effectiveness.
• Design and improve processes, workflows, and operating procedures to increase efficiency, quality, scalability, and customer experience.
• Lead cross-functional projects and strategic initiatives from planning through execution with multiple teams.
• Identify root causes of operational challenges and develop practical, scalable solutions.
• Support initiatives to improve payment processes, customer workflows, and operational performance.
• Evaluate and onboard external technology or service providers to enhance customer-facing operations.
• Develop predictive or analytical models to help teams identify risks and take proactive action.
• Take ownership of an Operations team and improve its performance, quality, and workflows when needed.
• Adapt responsibilities as business needs evolve and pursue high-impact projects.

Skills

Strategy

Business Operations

Product Operations

Program Management

Business Analytics

SQL

Python

Cross-functional collaboration

Problem solving

Job description

Lever, Inc. is seeking an Operations Strategy Associate in Italy to drive data-driven improvements across Operations, Product, Engineering, and Customer Success. You will analyze data, design scalable workflows, and lead cross-functional initiatives with initiative, curiosity, and a hands-on mindset.

This role offers exposure to analytics, automation, and strategic projects in a fast-paced startup environment, with ownership potential over projects and teams as priorities evolve.