Remote Operations Program Manager — Talent Acquisition & Training

Wayfair; Hartford (CT); Remote; USD 28,000 - 41,000; Full time

Job summary

Wayfair is seeking an Operations Program Manager to oversee recruitment and training processes, drive adoption of tools like Greenhouse and LinkedIn, and lead efforts to optimize the candidate experience. You will partner with Talent Acquisition leaders to design programs that improve efficiency and effectiveness across the recruiting lifecycle.

The role emphasizes change management, process improvement, and training delivery to ensure high-quality hires and scalable operations for Wayfair's USA

Qualifications

• Requires strong experience in recruitment and training process design.
• Ability to drive adoption of recruiting best practices and tools.
• Proven ability to analyze data and improve employee experience.

Responsibilities

• Guide creation and evolution of work processes for recruitment tools.
• Lead ATS evaluation and requirements research with technical teams.
• Develop and deliver training to promote adoption and improve service quality.

Skills

Recruiting process

Training & development

Change management

Data-informed decisions

Education

Bachelor's Degree

Tools

Greenhouse

Gem

HireEZ

LinkedIn

Job description

Wayfair is seeking an Operations Program Manager to oversee recruitment and training processes, drive adoption of tools like Greenhouse and LinkedIn, and lead efforts to optimize the candidate experience. You will partner with Talent Acquisition leaders to design programs that improve efficiency and effectiveness across the recruiting lifecycle.

The role emphasizes change management, process improvement, and training delivery to ensure high-quality hires and scalable operations for Wayfair's USA