Remote Operations & Process Specialist

Minnesota Department of Human Services; Saint Paul (MN); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays

Low-cost medical, dental, vision plans

Pension plan

Job summary

Minnesota Department of Human Services is seeking an Operations Specialist (Management Analyst 2) to support the DHS Central Office. The role involves coordinating schedules, planning events, and improving administrative processes to enhance efficiency.

Telework is available for Minnesota residents or nearby states with approval. Applicants must meet minimum qualifications and be eligible to work in the United States.

Qualifications

• 1 year of professional experience analyzing operational processes and developing administrative procedure or 3 years of advanced technical or paraprofessional experience supporting administrative operations and maintaining office systems and procedures
• OR
• Bachelor’s degree in related field and 2 years of advanced technical or paraprofessional experience supporting administrative operations and maintaining office systems and procedures
• Experience must include the following:

Responsibilities

• Managing complex schedules, event planning, communication, and meeting logistics to AASD leadership; improving division-level processes and procedures
• Serving as an operational resource by creating, improving, and maintaining systems and procedures
• Providing day-to-day operational support across multiple programs and stakeholder groups
• Fostering positive interpersonal relationships with coworkers, managers, and customers in a respectful, professional, and humane manner

Skills

Process improvement

Project coordination

Records management

Interpersonal relationships

Education

Bachelor’s degree

Tools

Microsoft Office Suite

SharePoint

Visio

Project management software

Job description

Minnesota Department of Human Services is seeking an Operations Specialist (Management Analyst 2) to support the DHS Central Office. The role involves coordinating schedules, planning events, and improving administrative processes to enhance efficiency.

Telework is available for Minnesota residents or nearby states with approval. Applicants must meet minimum qualifications and be eligible to work in the United States.