Remote Operations Manager - Pet Care Team Leader (Flexible)

Paws and Claws Pet Sitting and Dog Walking; Sunnyvale (CA); Remote; USD 34,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Pet care discounts for your own pets

Growth opportunities as the company\uA

Job summary

Paws and Claws Pet Sitting and Dog Walking in Sunnyvale, CA seeks an Operations Manager to lead the daily pet care team. This is a leadership and administrative role (not a pet sitting role) reporting to the owner partners to keep the business running smoothly and growing.

If you love animals and enjoy leading people, this role offers a chance to make a meaningful impact in a growing, compassionate company. Remote-friendly with South Bay familiarity.

Qualifications

• Minimum 2+ years of management, supervisory, or team-lead experience.
• Strong organizational and time management skills.
• Ability to juggle multiple priorities and communicate clearly.
• Comfortable with scheduling/CRM software, email, and basic spreadsheets.
• A genuine love for animals is essential.

Responsibilities

• Lead daily scheduling and ensure service coverage for all clients.
• Serve as the main point of contact for team questions and coverage issues.
• Recruit, interview, and onboard new team members.
• Conduct performance conversations and maintain documentation.
• Hold team check-ins via Zoom.

Skills

Team management

Organizational skills

Time management

Communication

Scheduling/CRM software

Animal lover

Tools

Time To Pet

Job description

Paws and Claws Pet Sitting and Dog Walking in Sunnyvale, CA seeks an Operations Manager to lead the daily pet care team. This is a leadership and administrative role (not a pet sitting role) reporting to the owner partners to keep the business running smoothly and growing.

If you love animals and enjoy leading people, this role offers a chance to make a meaningful impact in a growing, compassionate company. Remote-friendly with South Bay familiarity.