Pet Care Operations Lead - Growth & Flexible Hours

Pawsitive Dawg Walking & Pet Sitting; Waltham (MA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Mileage reimbursement

Simple IRA with employer contribution

Paid sick time

Paid time off

Holiday pay

Cell phone stipend

Wellness stipend

Pet First Aid and CPR certification

Fear Free certification

Opportunity for dog training certification

Job summary

Pawsitive Dawg Walking & Pet Sitting in Waltham, MA, seeks an Assistant Operations Manager to oversee operations and provide hands-on pet care. Candidates should have at least 3 years of leadership experience and a commitment to quality pet care practices. Responsibilities include supporting managers, coordinating schedules, and direct client communication. The role requires a valid driver's license and offers benefits such as paid time off, mileage reimbursement, and certification opportunities. Flexibility in working hours is essential, with around 38-45 hours weekly.

Qualifications

• At least 3 years of leadership or supervisory experience.
• At least 1 year of experience in a pet care or animal-related environment.
• Comfort using Google Workspace and mobile apps.
• A valid driver's license and reliable transportation.

Responsibilities

• Provide direct pet care services while ensuring high-quality standards.
• Oversee managers and team leads to ensure smooth operations.
• Monitor schedules and internal records to support service delivery.
• Communicate with clients about service updates and details.
• Step in for last-minute coverage and help maintain service reliability.

Skills

Leadership ability

Organizational skills

Clear communication

Project coordination

Tools

Google Workspace

Scheduling tools

Mobile apps

Job description

Pawsitive Dawg Walking & Pet Sitting in Waltham, MA, seeks an Assistant Operations Manager to oversee operations and provide hands-on pet care. Candidates should have at least 3 years of leadership experience and a commitment to quality pet care practices. Responsibilities include supporting managers, coordinating schedules, and direct client communication. The role requires a valid driver's license and offers benefits such as paid time off, mileage reimbursement, and certification opportunities. Flexibility in working hours is essential, with around 38-45 hours weekly.