Remote Operations Manager — On-Call Physician Services

Altea Healthcare; Texas; Remote; USD 68,000 - 75,000; Full time

Benefits offered by this job

PTO & Holiday Pay

401k with up to 2% match

Fully Remote Position

Job summary

Altea Healthcare is seeking an Operations Manager for On-Call Physician Services. This fully remote role manages on-call provider coverage across multiple states and ensures high-quality service delivery.

The ideal candidate has healthcare operations experience, strong communication, and the ability to coordinate geographically dispersed teams in a remote environment. Competitive compensation and benefits are offered.

Qualifications

• Bachelor’s degree preferred; healthcare operations experience may substitute.
• Minimum of 2 years in healthcare operations is required.
• Experience with physicians, advanced practice providers, or similar healthcare staff required.
• Experience coordinating providers across locations, markets, or states preferred.
• Experience in physician services, post-acute care, telehealth, or similar healthcare environments preferred.
• Strong understanding of healthcare operations, provider workflows, and regulatory requirements.
• Ability to manage multiple providers, schedules, priorities and operational needs simultaneously.
• Excellent communication, relationship-building, leadership and problem-solving skills.
• Self-motivated and organized in a fully remote environment with time-zone awareness.

Responsibilities

• Manage and oversee all on-call physicians across multiple states and markets.
• Coordinate and monitor provider schedules, coverage, availability, and call assignments.
• Serve as the primary operational point of contact for on-call providers and internal teams.
• Monitor responsiveness, adherence to schedules, documentation, and performance metrics.
• Partner with leadership to identify provider performance trends and improvement opportunities.
• Develop and maintain communication workflows between providers, clinical teams, facilities, and operations.
• Address and resolve coverage issues, including last-minute call-offs and schedule changes.
• Ensure providers follow company policies, procedures and service expectations.
• Track and report key operational metrics related to coverage and call volume.
• Assist with onboarding, training, and ongoing support of on-call providers.
• Collaborate with Provider Relations, Clinical Operations, Recruiting, Credentialing and other teams.

Skills

Communication skills

Leadership

Problem solving

Remote work

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Scheduling platforms

Job description

Altea Healthcare is seeking an Operations Manager for On-Call Physician Services. This fully remote role manages on-call provider coverage across multiple states and ensures high-quality service delivery.

The ideal candidate has healthcare operations experience, strong communication, and the ability to coordinate geographically dispersed teams in a remote environment. Competitive compensation and benefits are offered.