Remote Operations Leader - Medical Records Retrieval

Sharecare; Concord (NH); Remote; USD 90,000 - 130,000; Full time

Job summary

Sharecare is seeking a Manager of Operations, Medical Record Retrieval, to ensure tasks are performed consistently, timely, and professionally. This role emphasizes employee engagement, quality, and profitability while aligning with Sharecare’s mission to provide accessible, high-quality care.

You will lead a team, collaborate with leadership, and drive processes that enhance member experience and market-leading performance. Remote, full-time, with travel as needed.

Qualifications

• Bachelor’s degree and prior experience preferred.
• Extremely team oriented with strong communication.
• High proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in fast-paced environment and meet deadlines.
• Superior communication and negotiation skills.

Responsibilities

• Lead a team of release of information specialists to meet goals quickly and profitably.
• Oversee client meetings to ensure programs meet expectations.
• Manage daily operations with focus on turnaround time and quality.
• Develop budgets and monitor financial performance.
• Coordinate with domestic and global partners for SOPs and training.

Skills

Leadership

Communication

Teamwork

Analytical skills

Problem solving

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Sharecare is seeking a Manager of Operations, Medical Record Retrieval, to ensure tasks are performed consistently, timely, and professionally. This role emphasizes employee engagement, quality, and profitability while aligning with Sharecare’s mission to provide accessible, high-quality care.

You will lead a team, collaborate with leadership, and drive processes that enhance member experience and market-leading performance. Remote, full-time, with travel as needed.