Remote Operations Lead: Data & Onboarding Excellence

Swooped; United States; Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Long-term disability insurance

Flexible spending account (FSA)

Health savings account (HSA)

Paid time off

Paid parental leave

Remote work environment with flexible?

Job summary

Swooped is seeking a full-time Operations Specialist, remotely based in the United States, to oversee end-to-end coordination and reporting for partner accounts. You will ensure data integrity, drive onboarding, and coordinate across teams to maintain quality standards.

The role emphasizes process improvement, autonomy, and collaboration in a fast-paced environment. Competitive salary and comprehensive benefits are offered.

Qualifications

• 3+ years of professional work experience.
• Strong analytical and technical skills with proficiency in G Suite, Google Sheets or Microsoft Excel, and business intelligence tools.
• Experience interpreting data and recommending performance or process improvements.
• Strong organizational skills with high attention to detail and accountability for deliverables.
• Proven ability to manage multiple priorities with minimal supervision.
• Strong collaboration skills with the ability to work autonomously and cross-functionally.
• Excellent written and verbal communication.
• Professional experience working in a fast-paced, dynamic, or startup environment.
• Proactive and solutions-oriented mindset dedicated to continuous improvement.

Responsibilities

• Manage end-to-end coordination and reporting for partner accounts.
• Oversee data integrity, system onboarding, and communication across teams.
• Serve as central point of accountability for onboarding and reporting.
• Evaluate data to recommend process improvements.
• Onboard new clients within proprietary platform systems.
• Contribute to cross-functional projects to improve efficiency.
• Balance workloads with ongoing process improvements.

Skills

Analytical skills

Excel/Sheets

BI tools

Data interpretation

Organizational skills

Prioritization

Communication

Cross-functional

Startup experience

Problem solving

Education

Bachelor's degree

Tools

G Suite

Google Sheets

Microsoft Excel

BI tools

Job description

Swooped is seeking a full-time Operations Specialist, remotely based in the United States, to oversee end-to-end coordination and reporting for partner accounts. You will ensure data integrity, drive onboarding, and coordinate across teams to maintain quality standards.

The role emphasizes process improvement, autonomy, and collaboration in a fast-paced environment. Competitive salary and comprehensive benefits are offered.