Remote Operations File Specialist (Temp-to-Hire)

Top Echelon Software, LLC; Acton (MA); Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Company equipment provided

Fully remote role

Job summary

Top Echelon Software, LLC is seeking an Operations File Specialist for a fully remote, four-month temp-to-hire assignment. You will review and process certification files, perform quality checks, manage schedules, and keep accurate records across multiple systems.

A detail-oriented, responsive administrator with strong MS Office skills will thrive in this role. You will collaborate with cross-functional teams, monitor queues, and ensure deadlines are met while maintaining data integrity and

Qualifications

• 2+ years in administrative support or similar roles.
• Experience handling high-volume tasks and deadlines.
• Strong attention to detail and accuracy.
• Ability to learn multiple databases and systems.
• Clear written and verbal communication.

Responsibilities

• Review, process, and maintain certification-related files and documentation.
• Perform quality checks and cross-reference information for accuracy.
• Process nonconformity-related documentation and audit reviews.
• Manage scheduling within the company database.
• Monitor high-volume queues and ensure timely processing.
• Track outstanding documentation and follow up as needed.
• Maintain weekly/bi-weekly tracking reports.
• Respond to shared email queues and route requests appropriately.
• Enter and update information across databases and systems.
• Assist with certificate processing and related documentation.
• Gather information from multiple sources for reports and records.
• Support questions from auditors and stakeholders.
• Identify missing or inconsistent information and coordinate resolution.
• Support team performance goals and cross-department collaboration.
• Provide additional administrative and operational support as needed.

Skills

Attention to detail

Time management

Administrative support

Email management

Cross-functional collaboration

Multitasking

Documentation review

Data entry

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Databases / CRM basics

Job description

Top Echelon Software, LLC is seeking an Operations File Specialist for a fully remote, four-month temp-to-hire assignment. You will review and process certification files, perform quality checks, manage schedules, and keep accurate records across multiple systems.

A detail-oriented, responsive administrator with strong MS Office skills will thrive in this role. You will collaborate with cross-functional teams, monitor queues, and ensure deadlines are met while maintaining data integrity and