Remote Operations & Business Affairs Director

The Crystal Creative; Portland (OR); Hybrid; USD 120,000 - 145,000; Full time

Benefits offered by this job

Salary: $120,000 - $145,000

Comprehensive benefits

Hybrid/Remote work environment

Shape operational future of a music-ag

Job summary

THE CRYSTAL CREATIVE, a Portland-based music and licensing agency, seeks a Director of Operations & Business Affairs to lead day-to-day operations. You will optimize workflows, manage budgets, contracts, and cross-functional collaboration to ensure timely, on-budget project delivery.

You will report to executive leadership and coordinate with our bookkeeper and clients, turning creative chaos into scalable processes while maintaining a high creative standard.

Qualifications

• 5 to 10+ years of leadership experience in Operations, Business Affairs, or a similar capacity within a creative, media, advertising, or entertainment environment.

Responsibilities

• Serve as the primary point of contact for business and legal affairs, protecting the company’s interests and managing all corporate insurance policies.
• Draft, review, negotiate, and execute client and vendor agreements, NDAs, split sheets, and licensing contracts.
• Partner with leadership on strategic planning, manage budgets, resource allocation, and financial reporting.
• Act as the vital bridge between the bookkeeper, the CEO, and clients; oversee invoicing and ensure timely billing.

Skills

People management

Process optimization

Communication

Cross-functional collaboration

Project governance

Education

Bachelor’s degree in Business/Operations

Tools

Project management software

CRM / ERP tooling

Digital collaboration tools

Job description

THE CRYSTAL CREATIVE, a Portland-based music and licensing agency, seeks a Director of Operations & Business Affairs to lead day-to-day operations. You will optimize workflows, manage budgets, contracts, and cross-functional collaboration to ensure timely, on-budget project delivery.

You will report to executive leadership and coordinate with our bookkeeper and clients, turning creative chaos into scalable processes while maintaining a high creative standard.