Remote Operations Analyst II

Advocate Health; Ohio; Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits (medical,

Flexible Spending Accounts for health

Family benefits (adoption assistance,

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health is seeking a remote role based in the United States with a 40-hour work week and a dayshift schedule. The position is full-time and remote, with eligibility for standard health and retirement benefits.

Primary duties include data analysis, time studies, and developing efficient process workflows within the practice operations domain. The role requires an Associates Degree and 2 years of practice operations experience or 4 years of related clerical or clinical experience, plus

Qualifications

• Associates degree required.
• 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.
• Strong attention to detail.
• Written and verbal communication.
• Time management.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation.
• Acts as a subject matter expert on certain aspects of practice operations as defined above in development of process workflows.
• Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format.
• Uses critical thinking skills to evaluate the current readiness for change and works to facilitate the change management process for all process and workflow changes for internal customers.
• Manages several projects at the same time.
• Trains teammates on various operational systems and/or new functionality through implementations as necessary.
• Interacts with providers, team members, and practice managers and implements stated organizational goals.

Skills

Attention to detail

Written and verbal communication

Time management

Education

Associates Degree

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a remote role based in the United States with a 40-hour work week and a dayshift schedule. The position is full-time and remote, with eligibility for standard health and retirement benefits.

Primary duties include data analysis, time studies, and developing efficient process workflows within the practice operations domain. The role requires an Associates Degree and 2 years of practice operations experience or 4 years of related clerical or clinical experience, plus