Remote Operations Administrative Assistant (Property Management)

Thehelloteam; New York (NY); Remote; USD 45,000 - 60,000; Full time

Job summary

Thehelloteam is seeking a Remote Operations Administrative Assistant to support a growing multi-family property management company. This role involves billing, reporting, and general administrative tasks in a fast-paced environment.

The ideal candidate is organized, proactive, and able to work independently. Training for tools like AppFolio and QuickBooks will be provided. This is a full-time position, Monday to Friday, 10:00 AM – 6:00 PM EST.

Qualifications

• Proficient level of English, both written and spoken.
• Experience in customer service or administrative roles is preferred.
• Ability to work Eastern Time business hours.
• Strong integrity and trustworthiness.

Responsibilities

• Handle billing and payments using AppFolio.
• Prepare financial and operational reports.
• Manage digital records and documentation.
• Provide general administrative support as needed.

Skills

Effective communication

Attention to detail

Organizational skills

Proficiency with Microsoft Office

Tools

AppFolio

QuickBooks

Microsoft Excel

Microsoft Outlook

Job description

Remote Operations Administrative Assistant (Property Management)

Job Openings Remote Operations Administrative Assistant (Property Management)

About the job

Job Summary:

We are seeking a highly reliable, organized, and proactive Remote Operations Administrative Assistant (Property Management) to support the daily operations of a growing multi‑family property management company. This role is focused on providing administrative, operational, and accounting support, including billing, reporting, vendor coordination, documentation management, and executive assistance. The ideal candidate is dependable, detail‑oriented, and able to manage multiple responsibilities in a fast‑paced environment with minimal supervision. While experience with tools such as AppFolio and QuickBooks is preferred, the client is fully willing to train the right person, placing greater importance on integrity, consistency, communication skills, and a strong sense of ownership and responsibility. This is an excellent long‑term opportunity for someone eager to grow professionally within a stable and expanding business.

Key Responsibilities:

• Handle billing, payments, and basic reconciliations primarily using AppFolio.
• Use QuickBooks as a secondary support system when needed.
• Prepare financial and operational reports.
• Assist with accounting and data organization tasks.
• Communicate with vendors and follow up on payments or service requests.
• Support contract coordination, lease and administrative documentation, and operational tasks.
• Provide general administrative and executive support as needed.
• Maintain organized digital records, files, and internal documentation.
• Assist with scheduling, calendar coordination, and follow‑up communications.
• Monitor and update internal trackers, spreadsheets, and operational databases.
• Perform other duties related to the position as assigned.

Qualifications & Requirements:

• Proficient level of English (written and spoken).
• Excellent interpersonal and communication skills, allowing for effective collaboration with clients, colleagues, and teammates.
• Experience with bookkeeping tools, including AppFolio and QuickBooks, is preferred but not required, as training will be provided.
• Extremely reliable and consistent.
• Experience as a personal assistant, operations assistant, data entry specialist, customer service representative, or in similar roles.
• Dependable, organized, and structured, with the ability to remain calm under pressure, communicate proactively, and demonstrate a strong sense of responsibility.
• Strong attention to detail and organizational skills.
• Proven track record of responsibility and follow‑through.
• Strong integrity and trustworthiness.
• Ownership mindset and proactive approach to responsibilities.
• Ability to manage multiple tasks in a fast‑paced environment.
• Ability to quickly learn new systems, software, and workflows.
• Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management).
• Out‑of‑the‑box thinker, highly adaptable, reliable, self‑motivated, and confident approach.
• Positive attitude and the ability to learn and adapt quickly.
• Ability to understand and follow established processes accurately with minimal supervision.
• Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs.
• Interested in long‑term career opportunities.
• Reliable computer (Windows 10 or newer), two monitors, and stable high‑speed internet.
• Compensation in USD.
• Full‑time position with 40 hours weekly. Mon‑Fri from 10:00 AM – 6:00 PM EST.
• Please note that this is a long‑term opportunity.
• Great work environment with potential for growth.