Remote Operational Excellence Specialist

Thriveworks; Northern (KY); Remote; USD 60,000 - 65,000; Full time

Job summary

Thriveworks is seeking an Operational Excellence Specialist for a remote, nationwide role. You will support process improvement across departments, map workflows, and help implement scalable solutions that improve care quality.

The position emphasizes cross-functional collaboration and hands-on project management in a fast-growing healthcare settings. The role requires a Bachelor's in a related field and strong analytical, planning, and communication skills.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Operations or related field.
• Experience in operations, project management or process improvement preferred.
• Analytical mindset with ability to map processes and drive improvements.

Responsibilities

• Support process improvement initiatives across departments.
• Assist with project planning, timelines and stakeholder management.
• Participate in root cause analysis and solution brainstorming.
• Maintain centralized process documentation and SOPs.
• Contribute to change management through training materials.

Skills

Analytical mindset

Strategic thinker

Strong organizational skills

Excellent communication

Learning agility

Proactive problem-solving

Education

Bachelor's degree in Business/Healthcare Admin/Operations/Public Health/Industrial Engineering

Tools

Google Workspace

Microsoft Office

Excel

Sheets

Tableau

PowerBI

Looker

Job description

Thriveworks is seeking an Operational Excellence Specialist for a remote, nationwide role. You will support process improvement across departments, map workflows, and help implement scalable solutions that improve care quality.

The position emphasizes cross-functional collaboration and hands-on project management in a fast-growing healthcare settings. The role requires a Bachelor's in a related field and strong analytical, planning, and communication skills.