Remote Healthcare Operations & Process Excellence Specialist

Thriveworks Administrative Services, LLC; Georgia; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote work

Team environment

Diversity & inclusion

Job summary

Thriveworks Administrative Services, LLC is seeking an Operational Excellence Specialist to work remotely. You will streamline workflows, drive process improvements, and collaborate across teams to improve care quality and operational efficiency.

The role offers exposure to project management, change management, and data-driven decision making in a fast-growing healthcare company. The ideal candidate has 3–5 years of relevant experience in operations or healthcare administration, exceptional

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Operations, or related field.
• Strong organizational and written/verbal communication skills.
• Proficiency with Google Workspace or Microsoft Office.
• Ability to manage multiple tasks in a fast-paced environment.
• Proactive, problem-solving mindset focused on operational excellence.

Responsibilities

• Support process improvement initiatives across departments by gathering requirements and mapping workflows.
• Assist with project planning, timelines, and stakeholder coordination.
• Participate in root cause analysis and solution brainstorming sessions.
• Maintain centralized documentation, SOPs, and workflow records.
• Contribute to change management through communications and training materials.
• Track performance metrics and monitor impact of improvements.
• Build cross-functional relationships to understand current-state challenges.
• Promote a culture of continuous improvement through structured thinking.

Skills

Operations experience

Project management

Healthcare administration

Process improvement

Communication skills

Education

Bachelor’s degree in Business/Healthcare Administration/Operations

Tools

Google Workspace

Microsoft Office (Excel/Slides)

Tableau/PowerBI

Job description

Thriveworks Administrative Services, LLC is seeking an Operational Excellence Specialist to work remotely. You will streamline workflows, drive process improvements, and collaborate across teams to improve care quality and operational efficiency.

The role offers exposure to project management, change management, and data-driven decision making in a fast-growing healthcare company. The ideal candidate has 3–5 years of relevant experience in operations or healthcare administration, exceptional