Remote & Onsite Tier 1 IT Support Technician (Contract)

CornerStone Technology Talent Services; Dallas (TX); Hybrid; USD 26,174 - 29,962; Part time

Job summary

An IT support service provider is seeking a hands-on Tier 1 IT Support Technician for a contract role in Dallas, TX. This position focuses on providing helpdesk support, addressing end-user technical issues, and requires familiarity with Windows OS, Active Directory, and basic networking. Candidates should have strong communication skills and a willingness to handle both remote and onsite support tasks. The pay range is $19.00/hr - $21.75/hr.

Qualifications

• 1+ years of experience in Helpdesk or IT Support is required.
• Working knowledge of Windows OS support and general troubleshooting.
• Familiarity with Active Directory for user support tasks.

Responsibilities

• Provide Tier 1 helpdesk and break/fix support.
• Support end users remotely and assist onsite when required.
• Perform basic network troubleshooting and report security concerns.

Skills

Helpdesk support

Desktop Support

Windows OS support

Active Directory knowledge

TCP/IP fundamentals

Remote support tools

Communication skills

Tools

TeamViewer

Job description

An IT support service provider is seeking a hands-on Tier 1 IT Support Technician for a contract role in Dallas, TX. This position focuses on providing helpdesk support, addressing end-user technical issues, and requires familiarity with Windows OS, Active Directory, and basic networking. Candidates should have strong communication skills and a willingness to handle both remote and onsite support tasks. The pay range is $19.00/hr - $21.75/hr.