Remote/Onsite IT Support Specialist

Military, Veterans and Diverse Job Seekers; San Diego (CA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers seeks an IT Support Specialist to diagnose and resolve hardware and software issues for desktops, servers, and networks across remote and onsite sites. The role requires strong organizational and communication skills and a passion for information technology.

Expect up to 50% client-site work and opportunities for training and certification. The position supports a dynamic SMB environment, emphasizes timely problem resolution, and offers growth through

Qualifications

• Diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks.
• Excellent organizational skills.
• Excellent communication and professionalism.
• Strong passion for working with information technologies.
• Ability to work from area client locations up to 50% of the time.

Skills

Troubleshooting

Organizational skills

Communication skills

IT passion

Client-site travel

Education

Bachelor's in Information Systems

A+ Certification

CCNA Certification

Job description

About the job Remote/Onsite IT Support Specialist

THIS ROLE IS FOR YOU IF:

• You want to work for a company that listens to its staff and continues to work toward being a Great Place To Work


• You want to work somewhere fun with helpful co-workers and accessible leaders and managers.


• You love Helping People Accomplish More through supporting IT systems.


• You are comfortable and capable of troubleshooting and solving issues that may affect a small to medium-sized business


• Youd like to be surrounded by team members that you can learn from and collaborate with


• You are interested in working in a company that encourages and helps you increase your skill-sets and continue your education through training and certification assistance


• You want to work in a role that consistently provides you with the ability to go home on time

REQUIRED:

• Ability to diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks


• Excellent organizational skills


• Excellent communication skills and professionalism


• Strong passion for working with information technologies


• Ability to work from area client locations up to 50% of the time on an as needed basis

PREFERRED:

• 1 years experience providing IT services to businesses working for an MSP on a helpdesk or 3 years with a single organization (or the equivalent through self-study and individual projects) working on a help desk


• Certifications such as A+, CCNA, etc.


• Degrees in Information Systems or similar


• Experience providing IT Support for businesses