Remote Onboarding Success Specialist

Inotiv; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Inotiv is seeking an Onboarding Client Success Specialist to coordinate the onboarding of commercial customers. This remote position requires strong organizational skills and the ability to manage multiple tasks effectively.

The ideal candidate will have at least 2 years of experience in client success or account coordination and be proficient in Microsoft Office and CRM systems. You’ll ensure seamless transitions from Business Development to active customer statuses.

Qualifications

• 2+ years of experience in client success, onboarding, or operations.
• Experience managing multiple tasks in a deadline-driven environment.
• Proven ability to work cross-functionally with teams.

Responsibilities

• Serve as the central coordinator for Commercial Customer Onboarding.
• Initiate onboarding activities and maintain contact with customers.
• Ensure all onboarding requests are tracked for transparency.

Skills

Client success

Organizational skills

Microsoft Office Suite

Communication

Problem-solving

Education

Diploma or equivalent work experience

Tools

CRM systems (e.g., Salesforce)

SharePoint

Job description

Inotiv is seeking an Onboarding Client Success Specialist to coordinate the onboarding of commercial customers. This remote position requires strong organizational skills and the ability to manage multiple tasks effectively.

The ideal candidate will have at least 2 years of experience in client success or account coordination and be proficient in Microsoft Office and CRM systems. You’ll ensure seamless transitions from Business Development to active customer statuses.