Remote Onboarding Specialist

Careerscape; United States; Remote; USD 56,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Generous paid time off & holidays

Fully remote work

Home office stipend

Job summary

Careerscape is recruiting on behalf of our client for a Remote Onboarding Specialist to join a growing New York-based team. You will shape the first impression new hires and customers have of the organization and help them get set up for success from day one.

The role blends coordinating timelines with guiding new users through setup steps, while maintaining accurate records. It is ideal for organized, personable professionals who thrive in a remote environment.

Qualifications

• Proven communication abilities, both written and verbal.
• Organizational skills with attention to detail.
• Experience supporting onboarding or HR processes is a plus.

Responsibilities

• Coordinate end-to-end onboarding for new hires and accounts.
• Schedule welcome calls, orientation, and virtual check-ins.
• Prepare and track onboarding paperwork and documentation.
• Maintain accurate records in HR/CRM systems.
• Serve as main contact for onboarding questions.
• Collaborate with HR, IT, and managers to ensure timely readiness.

Skills

Communication skills

Multitasking

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Office

Google Workspace

HRIS

CRM

Ticketing tools

Job description

Careerscape is recruiting on behalf of our client for a Remote Onboarding Specialist to join a growing New York-based team. This is a great entry point into a people-focused career, where you will shape the first impression new hires and customers have of the organization and help them get set up for success from day one.

The day-to-day is a mix of coordinating timelines, guiding new users or employees through setup steps, and keeping records accurate and up to date. You will thrive in this role if you are organized, personable, comfortable working independently from home, and enjoy turning a complicated process into a smooth, welcoming experience.

COMPENSATION

The salary range for this role is $56,000 - $83,000 per year, based on experience and qualifications.

Additional compensation and benefits details will be shared during the hiring process.

Responsibilities

• Coordinate the end-to-end onboarding process for new hires or new accounts from offer or signing through the first 90 days
• Schedule and lead welcome calls, orientation sessions, and virtual check-ins
• Prepare, send, and track onboarding paperwork, agreements, and required documentation
• Enter and maintain accurate records in HR or CRM systems
• Serve as the main point of contact for questions during the onboarding period
• Partner with HR, IT, and hiring managers to ensure equipment, system access, and training are ready on time
• Identify onboarding delays or roadblocks and escalate or resolve them promptly
• Gather feedback from new participants and suggest improvements to the onboarding experience
• Maintain onboarding checklists, templates, and knowledge base materials
• Support compliance with company policies and applicable employment regulations

Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred
• 1 year of experience in administration, customer service, HR support, or a related role preferred
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable with Microsoft Office or Google Workspace
• Ability to manage multiple tasks and deadlines in a remote environment
• Familiarity with HRIS, CRM, or ticketing tools is a plus
• Comfortable with video conferencing tools such as Zoom or Microsoft Teams
• Reliable high-speed internet and a quiet home workspace
• Medical, dental, and vision insurance
• 401(k) with company match
• Generous paid time off and paid holidays
• Fully remote work with a flexible home-office setup
• Home office or technology stipend
• Paid training and professional development opportunities
• Clear path for career growth
• Employee assistance and wellness programs

EQUAL OPPORTUNITY STATEMENT

Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.