Onboarding Specialist

Talentoma; City of Utica (NY); A distancia; USD 50.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Structured onboarding and training

Regular check-ins with HR lead

Skills development opportunities

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Descripción de la vacante

Talentoma is seeking an Onboarding Specialist to support new hires through the full onboarding lifecycle. This fully remote role collaborates with HR, recruiters, and managers to ensure a smooth start for new employees, guiding them through introductions, training, and system access.

The position requires strong communication, organizational skills, and the ability to manage multiple onboarding timelines. A 40-hour week is standard, with work-from-home flexibility in the United States.

Formación

• High school diploma or equivalent is required or preferred.
• 1–2 years of experience in employee onboarding, HR administration, or related coordination work is preferred.
• Familiarity with onboarding checklists, manager handoffs, and HR team lead input guidance.
• Comfort navigating HR systems, scheduling tools, and learning platforms, including task status checks.

Responsabilidades

• Receive new hire handoffs through the HR team's inbox and task queue, confirm start information and onboarding milestones before outreach.
• Send welcome messages using approved templates and identify the right contacts for questions outside the specialist's responsibilities.
• Maintain onboarding task status in BambooHR, check activities for accuracy, and record progress notes.
• Arrange virtual introductions and orientation sessions via Outlook, confirm invitations and resolve conflicts.
• Assign introductory courses through Docebo, explain navigation steps, and monitor completion against milestones.
• Answer routine questions about orientation, introductions, and training resources with approved guidance.
• Follow up on incomplete activities with new hires and managers, update completion dates as needed.
• Refer system access issues to IT and unclear onboarding requirements to HR team lead, with context.
• Review progress before closing onboarding checklist and confirm remaining ownership with managers.
• Meet quality expectations through task updates, timely responses, complete notes, and consistent follow-up.

Conocimientos

Communication

Organizational skills

Time management

Attention to detail

Customer service

Problem solving

Educación

High school diploma or equivalent

Herramientas

BambooHR

Microsoft Outlook

Docebo

HR scheduling tools

Descripción del empleo

Job Title: Onboarding Specialist

Monthly Pay: $4,436 - $6,071 USD per month

Summary:

This role sits within an HR team guided by an HR team lead and works alongside recruiters, hiring managers, and training colleagues. The Onboarding Specialist helps new hires understand their next steps, complete introductory activities, and move smoothly into their teams. Clear updates and dependable follow-through help employees feel prepared while keeping managers informed about outstanding onboarding tasks. This fully remote position offers work from home in New York, United States, with all responsibilities handled through online systems and virtual communication. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Receive new hire handoffs through the HR team's shared inbox and task queue, confirming start information, assigned managers, and onboarding milestones before initiating outreach.
• Send welcome messages using approved templates, explain the onboarding sequence, and identify the appropriate contact for questions outside the specialist's responsibilities.
• Maintain onboarding task status in an HR system such as BambooHR, checking assigned activities for accuracy and recording clear progress notes.
• Arrange virtual introductions and orientation sessions through a scheduling and calendar tool such as Microsoft Outlook, confirming invitations and resolving attendance conflicts.
• Assign introductory courses through a learning management system such as Docebo, explain navigation steps, and monitor completion against agreed onboarding milestones.
• Answer routine new hire questions about orientation activities, team introductions, and training resources, using approved guidance rather than making unsupported commitments.
• Follow up on incomplete activities with new hires and managers, recording responses and updating expected completion dates when circumstances change.
• Refer system access problems to IT and unclear onboarding requirements or delayed handoffs to the HR team lead, including relevant context and previous actions.
• Review progress before closing each onboarding checklist, confirm remaining ownership with the receiving manager, and communicate any unresolved training or introduction needs.
• Meet quality expectations through accurate task updates, timely responses, complete notes, and consistent follow-up, while sharing recurring obstacles during team reviews.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience in employee onboarding, HR administration, or closely related coordination work preferred.
• Familiarity with new hire orientation, onboarding checklists, manager handoffs, and the distinction between routine guidance and questions requiring HR team lead input.
• Comfortable navigating HR systems, scheduling tools, and learning platforms, including checking task status and helping others locate introductory resources.
• Clear written and verbal communication for welcome messages, virtual introductions, progress updates, and respectful follow-up with new hires and managers.
• Ability to prioritize multiple onboarding timelines, notice missing steps, and maintain accurate notes without losing track of pending responses.
• Careful handling of employee information, sound judgment about sharing details, and willingness to follow established internal handling procedures.
• A reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work centered on online onboarding activities and virtual team interactions.
• Structured onboarding and training on the named HR, scheduling, and learning systems, with guided practice on common workflows.
• Regular check-ins with the HR team lead to review priorities, discuss obstacles, and receive practical feedback.
• Opportunities to build employee onboarding, orientation coordination, HR systems navigation, and cross-team communication skills.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.