Remote Office Assistant — Scheduling & Admin Pro

choose Robust; United States; À distance; USD 28 000 - 34 000; Plein temps

Résumé du poste

Robust Roofing is hiring a fully remote Office Assistant to support homeowners and keep projects moving. You will answer calls/texts, schedule inspections and meetings, and manage crews and paperwork in our project software. You’ll coordinate with insurers and suppliers while using AI tools daily to stay organized and responsive.

Strong writing, calm communication on the phone, and problem-solving speed are essential. A computer with reliable internet is required.

Qualifications

• Organized and clear in writing with a calm phone presence.
• Able to solve problems quickly and multitask.
• Reliable internet and a computer required.

Responsabilités

• Answer homeowner calls and texts.
• Schedule inspections, adjuster meetings and crews.
• Keep job files and paperwork current in project software.
• Follow up with insurance carriers and suppliers.

Connaissances

Scheduling

Customer service

Written communication

Phone etiquette

Outils

AI tools

Description du poste

Robust Roofing is hiring a fully remote Office Assistant to support homeowners and keep projects moving. You will answer calls/texts, schedule inspections and meetings, and manage crews and paperwork in our project software. You’ll coordinate with insurers and suppliers while using AI tools daily to stay organized and responsive.

Strong writing, calm communication on the phone, and problem-solving speed are essential. A computer with reliable internet is required.