Remote Office Assistant & Billing Coordinator

Padilla Pools; United States; Remote; USD 28,000 - 41,000; Full time

Job summary

Padilla Pool Services is seeking a reliable Secretary / Office Assistant to support day-to-day office operations from a remote/work-from-home setup. You will answer calls, schedule services, follow up with customers, and handle invoices during the busy pool season.

The role requires professional phone manners, strong communication, organization, and dependability. Prior office, billing, or customer-service experience is preferred, with pay ranging from $20 to $30 per hour.

Qualifications

• Professional and friendly phone manner.
• Strong communication and organizational skills.
• Dependable and responsible.
• Comfortable working with computers, email, invoicing, and customer information.
• Able to multitask and stay organized during a busy pool season.
• Previous office, billing, or customer-service experience is preferred.

Responsibilities

• Answering incoming phone calls and assisting customers
• Scheduling appointments and services
• Customer follow-ups by phone, text, and email
• Preparing and sending invoices
• Billing and collecting outstanding balances
• Keeping customer accounts and records organized
• Following up on estimates and service requests
• Communicating with customers regarding scheduling and payments
• Assisting with general office and administrative duties

Skills

Phone etiquette

Communication

Organizational skills

Dependable

Multitasking

Office or billing experience

Customer service experience

Job description

Padilla Pool Services is seeking a reliable Secretary / Office Assistant to support day-to-day office operations from a remote/work-from-home setup. You will answer calls, schedule services, follow up with customers, and handle invoices during the busy pool season.

The role requires professional phone manners, strong communication, organization, and dependability. Prior office, billing, or customer-service experience is preferred, with pay ranging from $20 to $30 per hour.