Remote Nonprofit CRM Solutions Consultant

Togetherwork Holdings, LLC; Austin (TX); Hybrid; USD 70,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Sick days

Holidays

Parental leave

Job summary

Togetherwork is seeking a Solution Consultant in Austin, TX (Hybrid) or remote (US) to partner with nonprofit associations. You will translate business needs into functional specifications, advise on best practices, and help clients maximize value from our technologies aligned to the product roadmap.

The role emphasizes gathering requirements, translating to actionable designs, and delivering training while collaborating with cross‑functional teams to ensure successful outcomes.

Qualifications

• Bachelor’s degree and at least 1 year of work experience in a related field.
• Solid technical skills with Microsoft Dynamics 365 (or similar) and related platforms.
• Understanding of CRM applications and basic database structures such as SQL.
• Experience with non-profit organization functions is a plus.

Responsibilities

• Acquire a fundamental understanding of our Products, Customer Support Policies, and client contracts.
• Engage with clients to understand goals and design requirements.
• Provide advice and a clear vision on achieving project goals using tools and methodologies.
• Develop functional requirements documentation for customer approval.
• Implement and support system configurations based on approved requirements and SOPs.
• Provide training to customers and participate in education activities.
• Document and build out solutions for consistent ongoing support.

Skills

Dynamics 365

CRM platforms

SQL basics

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Togetherwork is seeking a Solution Consultant in Austin, TX (Hybrid) or remote (US) to partner with nonprofit associations. You will translate business needs into functional specifications, advise on best practices, and help clients maximize value from our technologies aligned to the product roadmap.

The role emphasizes gathering requirements, translating to actionable designs, and delivering training while collaborating with cross‑functional teams to ensure successful outcomes.