Remote New Patient Coordinator – Behavioral Health

Baptist Health System, Inc.; Oregon; Hybrid; USD 32,000 - 44,000; Full time

Job summary

Baptist Medical Center in Jacksonville, FL is hiring a New Patient Coordinator for the Behavioral Health Department. This full-time day-shift role runs 8:00am–5:00pm and focuses on accurately registering new patients and performing clerical tasks to support the department and health system.

Responsibilities include verifying insurance and authorizations, collecting patient charges, managing a multi-line phone system, and assisting patients as needed.

Qualifications

• 1-2 years medical experience
• 1-2 years customer service experience
• 1-2 years insurance experience

Responsibilities

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Verifying insurance and authorizations.
• Collecting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed.

Skills

Customer service

Insurance verification

Medical records

Phone system handling

Education

High School Diploma

Job description

Baptist Medical Center in Jacksonville, FL is hiring a New Patient Coordinator for the Behavioral Health Department. This full-time day-shift role runs 8:00am–5:00pm and focuses on accurately registering new patients and performing clerical tasks to support the department and health system.

Responsibilities include verifying insurance and authorizations, collecting patient charges, managing a multi-line phone system, and assisting patients as needed.