Remote New Patient Coordinator - Behavioral Health

Baptist Health System, Inc.; Lorida (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Baptist Medical Center in Jacksonville, FL is hiring a New Patient Coordinator for the Behavioral Health Department. This Full Time Day shift position runs 8:00am-5:00pm, with on-site duties at Jacksonville, FL.

The role supports accurate new patient registration, insurance verification, and clerical tasks to ensure smooth patient flow. Ideal candidates will have 1-2 years in medical and customer service settings, with insurance experience and a High School Diploma.

Qualifications

• 1-2 years Medical Experience.
• 1-2 years Customer Service Experience.
• 1-2 years Insurance Experience.
• High School Diploma is required.

Responsibilities

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Verifying insurance and authorizations.
• Collecting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed.

Skills

Customer service

Medical terminology

Insurance knowledge

Phone etiquette

Communication

Education

High School Diploma

Job description

Baptist Medical Center in Jacksonville, FL is hiring a New Patient Coordinator for the Behavioral Health Department. This Full Time Day shift position runs 8:00am-5:00pm, with on-site duties at Jacksonville, FL.

The role supports accurate new patient registration, insurance verification, and clerical tasks to ensure smooth patient flow. Ideal candidates will have 1-2 years in medical and customer service settings, with insurance experience and a High School Diploma.