Remote NetSuite Billing Specialist - SaaS Subscriptions

Sport Alliance GmbH; United States; Remote; USD 55,000 - 63,000; Full time

Benefits offered by this job

Private medical care

Udemy Business access

Flexible remote or Warsaw office

Flexible working hours

International team

Team events

Job summary

Sport Alliance GmbH, a global fitness tech company, seeks a subscription billing expert (m/f/d) to own the end-to-end invoicing process in NetSuite, manage contract changes, renewals, and ensure accurate billing for B2B SaaS customers.

You will coordinate with Customer Support, Revenue Operations, and Sales, maintain CRM records, chase discrepancies, and help improve billing processes while enjoying a fully remote or Warsaw-office setup and flexible hours.

Qualifications

• Extensive, hands-on knowledge of NetSuite, including subscription and recurring billing, invoicing, credit memos, and customer records.
• Strong grasp of B2B SaaS subscription management: terms, renewals, amendments, proration, and CRM-billing link.
• Excellent written and spoken English; German is a plus.
• Comfortable using AI tools and cloud-based workflows to improve efficiency.
• Structured, analytical mindset with teamwork focus.
• Reliable, detail-oriented with a taste for complex cases.

Responsibilities

• Be the first point of contact for invoices, credit notes and subscriptions.
• Manage NetSuite subscription lifecycle changes and ensure correct billing on time.
• Keep subscriptions accurate in NetSuite with Customer Support and Revenue Operations.
• Own on-time billing from invoices, credit memos to schedule corrections.
• Resolve billing discrepancies by coordinating with Billing, Collections, and Sales.
• Document all interactions in CRM/ticketing tools for continuity.
• Suggest improvements to subscription management, billing, and support processes.

Skills

NetSuite expert

SaaS billing experience

English proficiency

German helpful

Tools

Salesforce

CRM systems

AI tools

Job description

Sport Alliance GmbH, a global fitness tech company, seeks a subscription billing expert (m/f/d) to own the end-to-end invoicing process in NetSuite, manage contract changes, renewals, and ensure accurate billing for B2B SaaS customers.

You will coordinate with Customer Support, Revenue Operations, and Sales, maintain CRM records, chase discrepancies, and help improve billing processes while enjoying a fully remote or Warsaw-office setup and flexible hours.