NetSuite Billing Specialist (SaaS Subscriptions)

Vastian; United States; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability coverage

Life insurance and AD&D

401(k) savings plan

Paid time off

Job summary

Vastian seeks a Billing Specialist to own subscription billing accuracy in NetSuite, interfacing with Finance to support revenue recognition. You will ensure invoices, terms, and renewal dates align with signed orders, and you’ll manage amendments, cancellations, and disputes from start to finish.

You will work in a small team, partnering with Sales and Account Management, and contribute to a clean monthly close by identifying and correcting anomalies proactively.

Qualifications

• 2+ years in billing or billing operations at a SaaS or subscription business.
• Hands-on NetSuite billing experience — subscriptions, invoices, credit memos.
• Exceptional attention to detail to catch dates, line items, duplicates, and clean data.
• Ability to read order forms and verify system vs. signed terms.
• Understanding of how billing feeds revenue recognition and timing differences.
• Strong Excel skills and reconciling two populations.
• Willingness to investigate root causes and prevent recurrence.
• Clear, professional written and verbal communication with customers and internal partners.
• Comfort in a small-company environment with shifting priorities.

Responsibilities

• Run the monthly billing cycle in NetSuite: generate invoices and review before sending.
• Verify orders from Salesforce land correctly in NetSuite: terms, dates, quantities, pricing, and renewal dates.
• Review subscription setup: start/end dates, proration, co-terminations, billing schedules.
• Ensure revenue recognition aligns with subscriptions and flag anomalies before close.
• Process amendments, upgrades, downgrades, and cancellations and check downstream effects.
• Reconcile billing to subscription base and investigate variances.
• Own credit memos, rebills, and billing disputes end to end; identify root causes.
• Maintain clean customer billing data: contacts, addresses, tax exemption docs.
• Support monthly close with revenue analysis and respond to auditor requests.
• Collaborate with Account Managers on billing questions and escalate as needed.
• Document processes as you go to avoid knowledge silos.

Skills

NetSuite billing

Billing operations

Excel

Attention to detail

Order forms/Contracts

Revenue recognition understanding

Tools

NetSuite

Salesforce

Excel

Job description

Vastian seeks a Billing Specialist to own subscription billing accuracy in NetSuite, interfacing with Finance to support revenue recognition. You will ensure invoices, terms, and renewal dates align with signed orders, and you’ll manage amendments, cancellations, and disputes from start to finish.

You will work in a small team, partnering with Sales and Account Management, and contribute to a clean monthly close by identifying and correcting anomalies proactively.