Remote National Sales Activation & Operations Lead

Vellum Health; Austin (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

Vellum Health is hiring a National Sales Operations Manager to turn signed contracts into live, referring facilities. You’ll own the systems, reporting, and cross-functional coordination between sales and clinical operations to ensure every site ramps and utilizes capacity.

This builder role focuses on activation, utilization, and full-service capture across post-acute and home health channels. A healthcare background and strong analytics are essential for success.

Qualifications

• 4+ years in sales operations, revenue operations, or business operations, ideally with healthcare exposure.
• Experience with B2B healthcare sales cycles involving SNF/LTAC operators, home infusion pharmacies, or payer contracting.
• Hands-on CRM administration experience (Salesforce or HubSpot) — build reports, workflows, and objects.

Responsibilities

• Activate contracted facilities from closed-won to live and referring; drive onboarding and initial referrals.
• Monitor referral flow by facility and close gaps to capture full scope of services at each location.
• Match referral demand to clinical capacity; surface shortfalls and drive capacity alignment.
• Standardize handoffs from sales to onboarding, scheduling, and dispatch for rapid ramp.
• Own the CRM data hygiene, pipelines, fields, automation, and integrations with care delivery and billing systems.
• Lead weekly pipeline reviews, forecast calls, and win/loss tracking for leadership transparency.
• Design territories, quotas, and capacity planning as new markets open.
• Maintain the sales playbook, pricing, proposals, and RFP/contracting materials.
• Identify and fix friction in contracts, referrals, and reporting processes.

Skills

CRM administration

Data analysis

Forecasting

Territory design

Cross-functional comms

Healthcare sales experience

Communication

Education

Bachelor’s degree or equivalent practical experience

Tools

Salesforce

HubSpot

Job description

Vellum Health is hiring a National Sales Operations Manager to turn signed contracts into live, referring facilities. You’ll own the systems, reporting, and cross-functional coordination between sales and clinical operations to ensure every site ramps and utilizes capacity.

This builder role focuses on activation, utilization, and full-service capture across post-acute and home health channels. A healthcare background and strong analytics are essential for success.